Privacy Policy

Your trust matters here—whether you’re sharing your contact information or telling us about life with your dog.
This policy explains how Good K9 Institute collects and uses information through our website, forms, email, and text messaging.

Information we collect

When you complete a form, contact us, or subscribe to updates, we may collect:

• Your name, email address, mobile phone number, and town or ZIP code.

• Information you choose to share about your dog, training goals, service preferences, and support needs.

• Your communications with us.

• Your subscription preferences and records of SMS consent, including when and how you opted in.

• Text-message delivery and interaction information, such as link clicks and unsubscribe requests.

Our website and analytics services may also collect technical information, including browser and device details, IP address, pages visited, and website interactions.

How we use information

We use your information to respond to inquiries, understand local dog training needs, plan services, manage communications, and improve our website.

If you subscribe, we also use your contact information to send updates about Good K9 Institute, including future services, classes, events, and availability.

Completing an interest form does not automatically subscribe you to marketing texts. SMS marketing requires your separate, express consent.

Service providers and sharing

We use Squarespace for website hosting, forms, and SMS delivery, and Google services for business email, forms, records, and analytics. These providers receive information relevant to the services they provide.

Learn more through Squarespace’s Privacy Policy and Google’s Privacy Policy.

We do not sell or rent your mobile phone number or SMS consent information.
We do not share mobile information or SMS opt-in and consent records with third parties or affiliates for their own marketing or promotional purposes.

We may provide necessary information to providers that support our messaging program. We may also disclose information when required by law.

Cookies and analytics

Our website uses cookies and similar technologies to support website functionality and understand visitor activity through Squarespace and Google Analytics.

You can manage cookies through your browser settings and any available website cookie controls. Learn more about how Google uses information from websites using its services.

Your communication choices

You may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us.

To unsubscribe from text messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For assistance, reply HELP or email amandagood@goodk9institute.com.

Retention and privacy requests

We retain information for as long as reasonably needed for the purposes described here, including responding to inquiries, managing subscriptions, maintaining consent records, and meeting legal obligations.

You may contact us to request access to, correction of, or deletion of your personal information. We will handle requests as required by applicable law; some records may need to be retained.

Policy updates and contact

We may update this policy as our services or practices change. Updates will appear on this page with a revised date.

For privacy questions, contact:

Good K9 Institute